Events

Analyzing events helps in understanding how users interact with an application. The events play an essential role in decision-making.

There are four types of events in the Contlo SDK:

System events

These events are fired automatically by the SDK.

App launched: This event is fired when the app is launched from the background or killed state.
App installed: This event is fired when a user installs or reinstalls the app, or clears app data, and launches it for the first time.
App backgrounded: This event is fired when the app is sent into the background state.
App updated: This event is fired when a user opens the app for the first time after updating.

Message events

These events are related to push notifications that are automatically sent to Contlo.

Mobile push received: This event is fired when the SDK receives the notification payload from Contlo.
Mobile push clicked: This event is fired when the user clicks the notification.
Mobile push dismissed - This event is fired when the user dismisses the notification or clicks the Clear all notifications button.

Custom events

These events are the user journey events that you would track across the user journey. You can send the custom events using the sendEvent() method. Refer to the code given below:

void sendEvent() async {
    String data = await ContloPlugin.sendEvent({
      "event": eventName,
      "properties": {
        eventDetails['key']: eventDetails['value']
      },
      "profile_properties": {
        profileDetails['key']: profileDetails['value']
      },
    });
    print("Event response: $data");
  }

Charged event

This is a special event that captures details of customer purchases, including items, categories, transaction amount, transaction ID, and information about the respective user. Recording a purchase against a user marks them as a customer in Contlo. This enables you to compare your funnel reports between customers and non-customers.

Properties

The charged event has the following properties:

Parameter	Type	Description
event_id	string	Used to map the event.
transacation_value	string	The total transaction amount attributed to the revenue.
variant_id	string	The corresponding variant(s) ID for which the transaction is taking place.
event_type	string	Type of event (Charged)
currency	string	Currency code of variant prices. Follows ISO 4217:2015 format.
transaction_id	string	Unique identifier of the transaction.
email	string	Email ID of the customer
phone number	string	Phone number of the customer.
product_id	string	The corresponding product (s) ID for which the transaction is taking place.
time	Long	Epoch time in milliseconds.

Sample JSON:

{
   "event_id":95962,
   "event":"order_placed",
   "email":"[email protected]",
   "phone_number":"+911234567890",
   "properties":{
      "event_type":"charged",
      "transaction_value":6600,
      "transaction_id":"pay_N0km1m5ZSVp5kd",
      "order_id":"12344abc",
      "currency":"inr",
      "total_discount":123.34,
      "shipping_price":100.00,
      "subtotal_price":200,
      "total_tax":1234.00,
      "product_ids":[
         "20998",
         "18318",
         "18312"
      ],
      "collection_ids":[
         
      ],
      "variant_ids":[
         "20998INR",
         "18318INR",
         "18312INR"
      ],
      "product_prices":[
         100,
         200,
         300
      ],
      "product_quantities":[
         2,
         1,
         1
      ]
   },
   "device_event_time":1669899600000
}

Please note the following when sending a charge event:

Please send 0 if there is no discount/shipping price etc. and do not send null.
The total price is before adding the tax and discount.
Ensure to keep the products updated on Contlo to avoid any mismatch of product ID mapping.
No. of items in the arrays for product prices and quantity should be equal.